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Friday, March 5, 2010

Who wants to be a Junior Part 2

Juniors have the most demanding job duties in a salon. They clock in to work, make sure the salon is tidy, styling stations are clean, magazines are well arranged, glasses, cups and saucers are stain free, styling trolleys are clean, make sure the hair brushes are hair free, retail shelves are dust free, towels are ready, drinking water is boiled and only then is the salon good to open for its daily business. When clients start arriving, their job will turn to washing hair, rinsing, blow drying, performing treatment or coloring service on behalf of stylists, serving drinks and magazines to clients, and even sweeping the floor after each hair cut service ( although we could still see some salons who do not practice this given the “feng shui” reason. “Fatt” is “prosper” in Chinese akin to “Kong Hei FATT Choy” hence “Fatt” cannot be swept away until the end of the day).

They also need to hand over a mirror to the stylist to be used to show clients the style at the back. Then tidy up the station, put the magazines back on the racks, clear the cups or glasses and wash all the used color bowls and brushes. The same cycle repeats until end of the day. Now just before salon closes, they have to pick up all the used towels and wash them. Some salons use washing machines, some engage contracted laundry pick up services and some still practice hand washing. When it comes to hand wash, they will have to lay the towels all over the salons to dry it. They next day, they have to pick them up, fold them, and store them in the appropriate place. Their daily working hours could stretch anywhere from nine to twelve hours.

The job description of a Junior does look very demanding, stressful and challenging doesn’t it? Whenever I am conducting an interview to hire Juniors, I don’t always paint a colorful picture about this work position. Not to belittle what they do, but with all the fetching, carrying and cleaning, the job sometimes looks and feels like that of a domestic maid.

And this isn’t just a summer job. The average Junior will need to work in this role for around 2 years before being promoted to Stylist, and of course this depends on the individual Salon’s training programs, and on the Junior’s own drive to advance. I have known some Juniors who prefer to stay as Shampoo girls throughout their careers, enjoying the chance to interact with clients despite the menial tasks. It is a matter of choice, isn’t it? Some are happy to stay put, but some are hungry to grow

To be continue……..

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