Followers

Friday, March 5, 2010

Who wants to be a Junior Part 3


This is a continuation from my previous article about Salon Assistants. Those of you who has not been following the story, I have been sharing the life, the up and down of a Salon Assistants. The obstacles they had to face, the challenges and work demand in a salon. The first batch of Salon Assistants whom we had hired 3 years ago when we opened was all gone. Each batch lasted an average 1 year if you are lucky, batch means there should be around four assistants at any time and then we will be receiving resignation letters one by one at different period of time. We are luckier in the second batch where all were gone too but one has been with us from the day she started work as a Salon Assistant.

Salon Assistant work pattern and attitude is similar to fresh graduates sometimes. I am pretty sure that we have read countless times on newspaper that our government reminding fresh graduates to stop job hopping ,be humble and willing to learn. Whenever employment rates are low, we would hear plenty of such reminders. My favorite place for a cuppa every morning has always been at San Francisco Coffee at Lot 10 and I have been having my fix there since 8 years ago. FYI they serve THE best black coffee in KL! Whenever I patronize the outlet, I can’t help but curious to know what have been making the Baristas happy. I have met quite a few Baristas who never left and they are still serving with passion. I totally salute them with great admiration. These are the employees who could visualize the future, be it in two, five or ten years. Having great understanding about the work demand, the business, the clients and experience plays a big role and a clear path to success.

The responsibilities are divided into two roles; one role is played by the employer and the other the employee. First of all, I need to clarify that I am not speaking on behalf of all salons in Malaysia, to all my friends in the industry; it is just a sharing within the hairdressing community. They are many different types of hair salons generally, some have great business acumen and structure and are waiting to open more outlets, and some are happy and contented with the neighborhood concept with just 3 seats and work solo and some into medium size salon with 10 seats and see how it goes. It will be good that Salon Assistants and fresh graduates from hairdressing school take these types of salons for consideration. Consider the environment, the style directions of each salon and find out what best fits you. Not everyone look super sexy driving a Mercedes Benz, what about an Alfa Romeo or an Audi TT?

The responsibilities of an employer may be from providing education, giving opportunity to do stage work, higher pay, better commissions etc. Again, to all Salon Assistants and fresh graduates from hairdressing school, please take these points as your consideration too. You should ask yourself these questions over and over again; what is in it for me? What do I want from this salon? What are the sacrifices if I chose this employer? What are the rewards if I am willing to pay the price?

Clear answers for the above questions will lead to a clear and positive mindset. A positive mindset will lead to a great working attitude and you would be able to work with passion


There is a line in Lara Croft movie which I have observed and make great sense; the world is fair, there is good and bad, yin and yang, day and night, man and women. It makes perfect sense, isn’t it? If we want something, be willing to pay the price.

Great education and training from salons but lower pay, higher pay and commission but no education, higher basic but work longer hours. Just remember that there are always good and bad. All you need to do is to measure it, analyses it and make the best decision for yourself. See what could you get 6 months later, you will be amazed with the rewards and by rewards it doesn’t necessary mean monetary reward but experience too.

Now to all the rest of other salon owners do not give up on these young salon assistants. Keep hiring; keep training and one day you will be able to find the best.

This article is especially dedicated to my team at my salon. Thank you Teng, Song ,Beatrice Chin and Alexander Yap because you are the few who could visualize the future, believing in yourself and believing in us. Most importantly you are a great role model for the rest of the Salon Assistants in the world because you were once one of them too!

No comments: